Privacy Policy

1. Introduction

At Nazca, we take your privacy seriously. This Privacy Policy explains how Sunray Agency ("we", "us", or "our"), the operator of Nazca, collects, uses, shares, and protects your personal information when you use our website at nazca.my and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: You may choose to provide additional information in your profile, such as a profile picture, bio, website, and social media handles.
• App Submission Information: When you submit an app to our platform, we collect details about the app, including its name, description, category, platforms, website, app store links, and other related information.
• Payment Information: When you subscribe to a premium plan, we collect payment details through our third-party payment processor, Paddle. We do not store your full credit card details on our servers.
• Communication Information: When you contact us, we collect your name, email address, and any other information you provide in your communication.

2.2 Automatically Collected Information

We automatically collect certain information when you use our Services:

• Usage Data: Information about how you interact with our Services, including the pages you visit, the time spent on those pages, and other diagnostic data.
• Device Information: Information about your device, including IP address, browser type and version, operating system, and device identifiers.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. See our Cookie Policy section for more details.

3. How We Use Your Information

We use your personal information for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing app submissions and displaying them on our platform
• Processing payments and managing subscriptions
• Sending you administrative emails and notifications about your account and app submissions
• Responding to your inquiries and providing customer support
• Sending you marketing communications, if you have opted in to receive them
• Analyzing usage patterns to improve our Services
• Enforcing our Terms of Service and detecting, preventing, and addressing technical issues and security breaches
• Complying with legal obligations

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who help us operate, provide, improve, and market our Services, such as:

• Hosting and cloud infrastructure providers
• Payment processors (such as Paddle)
• Analytics providers (such as Google Analytics and Microsoft Clarity)
• Customer support software providers
• Email service providers

These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.

4.2 Public Information

When you submit an app to our platform, certain information about the app and your profile (such as your name, profile picture, and any other public profile information) will be publicly available to other users of our Services.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency). We may also disclose your information to:

• Enforce our Terms of Service
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Services
• Protect the personal safety of users of the Services or the public
• Protect against legal liability

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you request deletion of your account, we will delete your personal information, except for information that we are required to retain for legal or legitimate business purposes.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, including encryption and secure socket layer technology, to protect your information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You can request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.
• Withdrawal of Consent: If we rely on your consent to process your personal information, you can withdraw your consent at any time.

To exercise these rights, please contact us at privacy@nazca.my. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Specifically, our servers are located in the United States, and our service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries.

By providing your personal information, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

11. Analytics and Tracking

We use various third-party analytics and tracking services to help us understand how users engage with our Services. These services may collect information about your use of our Services and other websites, which helps us improve our Services and your experience.

Specifically, we use:

• Google Analytics: A web analytics service offered by Google that tracks and reports website traffic. You can learn more about Google's privacy practices and opt out of Google Analytics tracking by visiting Google's Privacy Policy or by using the Google Analytics Opt-out Browser Add-on.
• Microsoft Clarity: A user behavior analytics tool that helps us understand how users interact with our website. You can learn more about Microsoft Clarity's privacy practices by visiting Microsoft Clarity's Terms.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• By email: privacy@nazca.my
• By visiting our contact page